Support Support That Thinks Ahead And Takes Action

At myleo / dsc, we do not leave you standing alone in the digital logistics yard. Our support team helps you quickly, pragmatically and with a solution-oriented mindset – whether it is a login issue, a question about using the platform or a technical request.

Contact support

Our service promise No standard phrases, but real support

You will not get standard phrases from us, but real support. We listen, take a close look and make sure your request gets to the right place. Fast, transparent and with the aim of helping you get back to work quickly.

Login help

Can’t log in?

No stress. If you cannot log in to myleo / dsc, please check the most common causes first. In many cases, access can be restored with just a few checks.

Go here

Are you already a customer?

Check whether you are already a customer and have an active myleo / dsc account.

Is your email address correct?

Make sure your email address is spelled correctly and does not contain any spaces.

Has your access been activated?

Sometimes an account has already been created but has not yet been fully activated.

Have you reset your password?

Reset your password and then try logging in again.

Do you work for a carrier?

Check your emails to see whether you have received a one-time link from your client.

Support request

What happens to your request

You briefly describe your request to us. The more precise, the better: What happened? Which feature is affected? Is there an error message or a screenshot?

01

Create ticket

Your ticket is recorded and prioritized so your request can be classified properly.

02

Review request

Our support team takes a close look and checks what happened and which feature is affected.

03

Bring in expertise

If needed, we involve product or technical experts.

04

Receive feedback

You receive feedback with a solution, workaround or next step.

In short: You reach out. We take care of it.

Academy

Knowledge that helps you move forward

Sometimes you do not need a ticket, just the right answer at the right time. That is exactly what the myleo / dsc Academy and our knowledge content are for.

Here you will find clear explanations, practical guides and helpful content about our platform. Whether you are just getting started, want to better understand a feature or need to know how to configure specific settings properly – this is where your digital toolbox keeps growing step by step.

Videos and tutorials

Short, easy-to-understand content that shows you features directly in the application. No guesswork, no “where was that button again?” – just step-by-step explanations.

Configuration guides

For everyone who wants to know the details: practical help for setting up and adapting processes, workflows and platform features.

How-to articles and best practices

Compact answers to typical everyday questions – from the first login to the efficient use of individual modules.

Product updates and release information

Our documentation shows you what is new, what has been improved and which features are now available to you.

Support team

We are here for you

Whether it is a small question or a big question mark: our support team makes sure you do not get stuck for long. Get in touch with us – we will get things moving.